FAQ

Supplies typically ship the same day when orders are placed before 3:00 PM PST (Please see lead times next to the checkout button on product pages as some products are specialty and may be dropped shipped from the vendor. Also live inventory exists below the checkout button as well [usually - we are human, and don’t always catch things in time. Be a pal, and help us catch that])

For equipment, please check the lead times that exist below the checkout button on product pages.

We have a number of warehouses (WA, & TX). Typically, your items will ship from the closest warehouse it is in stock in. (Also please note the lead times or if the product is being drop shipped)

It depends on the following items:

1. Supplies — It may be shipping from a separate warehouse: see detailed tracking below tracking number 
2. Equipment — Be sure to remember the lead time; it could still be being built or shipped on a separate tracking number

It's possible that your order is shipping from more than 1 location. An email is sent each time a part of your order has shipped. If the item that's missing was not listed on the shipping confirmation email it is likely coming separately. 

You can use the live chat function on our website to speak with a live team member or call us at 1-800-314-6390. One of our reps will happily help you find out what is going on.

Most Likely. Sometimes you just need to plug in the tracking number on the carrier's website, especially if it is shipping freight. Email us at success@ryonet.com if you can’t bring it up, and we’ll help you out!

In this screen printing tutorial, Josh wells teaches us when to push and when to pull your squeegee. One is easier on your body, the other works better for specific purposes. Which one is right for your job?

Screen printing has been around for thousands of years, it brings art to life, gets the word out about a cause, shows pride and loyalty, and offers opportunity to thousands. Most of all, it’s a lot of fun. In fact, most people say they’re hooked after printing their first shirt.

Attached below is an article that our friends over at Wilflex whipped up to provide some extra tips on ink curing.

Supreme Wash is an on-press cleaner, best used on plastisol inks for color changes, cleaning squeegees and spatulas, and on press clean up.

Ink Degrader is just as the name entails, but rather than on press, Ink Degrader is used in your wash out booth to remove plastisol inks.

• Discharge compatible emulsion like CryoCoat 
• Discharge ink and discharge agent 
• Printing White or Red? It’s best not to mix but rather print a premixed discharged ink 
•  Printing custom colors? Fusion Mixing System (pigments only), discharge agent, and discharge clear base Use the formulas from the Fusion Mixing System.  Use discharge base in place of Clear and Opaque Core combined

• To print films used in the stencil creating process 
• Do you need a printer? No not really, there are companies that will print these for you

EPSON PRINTERS: 

• Artisan: 50, 1430 
• WorkForce: 1100, 1100 
• Stylus Photo: R280, R285, R290, 1390, 1400, 1410, 1500W, R1800, R1900, R2000, R2400, R3000 
• Sure Color: P400, T-3000, T-3200, T-3270, T-5000, T-5200, T-7000, T-7200 
• Stylus Pro: 3800, 3880, 4000, 4450, 4800, 4880, 4900, 7000, 7600, 7700, 7800, 7880, 7890, 7900, 9450, 9600, 9700, 9800, 9880, 9890, 9900, 10600, 11880 
• PM: G4500 
• L Series: L355, L1300, L1800 

CANON PRINTERS: 

• Canon Pixma Pro-100

• Over exposure results in loss of detail in your print (not revealing image) 
• Under exposure results in loss of stencil or emulsion can chemically lock to the screen. Best practice is to post expose all screens after washing and drying them out.

There's a multitude of reasons 

1. Are you using the correct bulbs: Emulsion requires specific wavelengths to properly expose Blacklight, plant bulbs, reptile bulbs do not work 
2. Temperature: Abrupt changes in temp can shock your screens and cause them to self expose, resulting in a screen that will not burn 
3. Using Diazo? Did you mix with distilled water? Tap water can have impurities that react with the diazo 2. When did you mix/activate the emulsion? b. Diazo based emulsion has a shelf life of 6-8 weeks in the correct environmental settings (too much heat will shorten shelf life). Order in smaller batches for smaller runs, and date them after you open/activate. 
4. Light pollution: Yellow bug light is to be used, any other source of light will expose your screen Where is your wash out area? If not in the same room as your exposure unit, consider what light is hitting your screen on the way to wash out. Just because you exposed it doesn't mean it is no longer light sensitive. 
5. Exposure time: Too long or too little will result in a poor screen. 
6. Film not dark enough:  To check the film hold to the light can you see through it? If so your fill isn’t dark enough. Burn screen with film and a quarter. If the quarter washes out but the image does not, your film is not dark enough.